Cancellation, Return & Refund Policy

Masihidarshan does not offer returns because the services provided through the Platform are digital, online, or broadcasting-related in nature.

Once access to a service, subscription, broadcasting facility, digital content, or other online service has been provided or activated, it cannot be returned.

All payments made to Masihidarshan are final and non-refundable.

Once a payment has been successfully processed, no refund will be provided for:

• Subscription payments
• Recurring payments
• Broadcasting or streaming services
• Digital content or online services
• Voluntary support payments
• Advertising or promotional services
• Technical or media-related services
• Partial use or non-use of a purchased service
• Failure by the customer to access or use the service after payment

Users are requested to carefully review the service, subscription, pricing, and payment details before completing any transaction.

If you have subscribed to a recurring plan, you may cancel the subscription at any time to prevent future recurring charges.

Cancellation of a subscription will apply only to future billing cycles.

Any amount already charged before the cancellation will not be refunded, whether the service has been fully used, partially used, or not used.

Access to the applicable service may continue until the end of the already-paid subscription period, wherever applicable.

If you believe that you have been charged more than once for the same transaction or that an amount has been deducted incorrectly due to a technical or payment processing error, please contact our customer support team.

Such cases will be reviewed individually.

If a genuine duplicate or erroneous transaction is confirmed, appropriate action may be taken in accordance with the policies of the relevant bank, payment gateway, or payment service provider.

If an amount is deducted from your bank account or payment method but the transaction is shown as failed on Masihidarshan, the amount may be automatically reversed by your bank or payment provider.

The time required for reversal will depend on the concerned bank, card issuer, UPI provider, or payment gateway.

Masihidarshan is not responsible for delays caused by banks, payment gateways, or other third-party payment service providers.

Temporary interruptions in live broadcasting, streaming, website access, application availability, internet connectivity, third-party services, server availability, technical maintenance, or other circumstances beyond our reasonable control will not automatically qualify a user for a refund.

We will make reasonable efforts to restore affected services as soon as practicable.

By making a payment through Masihidarshan, you acknowledge that you have read and accepted this Cancellation, Return & Refund Policy and understand that, except in cases of verified duplicate or erroneous transactions, payments made to Masihidarshan are non-refundable.

For questions regarding payments, subscriptions, cancellations, or transaction-related concerns, please contact the Masihidarshan Support Team through the contact details provided on our Platform.